Stellantis has finally made up its mind: it wants to improve the quality of its models

The quality of Stellantis models has been called into question over the last few years. The problems with the PureTech engines, which are well known, have caused the carmaker many headaches, but the company’s management is now taking matters into its own hands. This means it will monitor the quality of all vehicles across all of the group’s brands more closely.

Stellantis CEO Antonio Filosa himself has stated that he promoted the creation of crisis rooms to solve these problems. These “quality crisis rooms“, as he called them in an interview with Auto News, hope to achieve clear results within two years.

Nearly 50 quality control centres have been set up, involving engineers, trained quality supervisors, staff from the manufacturing department and quality control engineers who come from supplier companies that collaborate with Stellantis in these centres.

All of them carry out joint work focused on solving the problems that have been detected in components and systems. In this way, it is hoped that by 2028 all of these problems will have been detected and resolved. This will make it possible to establish a quality standard that sets the course for Stellantis in all markets.

One of the triggers has been the Dodge Charger electric. This model has accumulated several problems, which mean that many users are not satisfied with it. The issues reported are not few. Problems have been detected with panel alignment, faults with the boot lid and the passenger door opening, along with difficulty accessing the seat.

In the JD Power study, which measures problems per 100 vehicles in the first 90 days of ownership, the Stellantis brands’ score is considerably higher than that of other brands. All of this, together with the engine problems, which have reportedly already been resolved, make this measure necessary to improve the quality of the vehicles the group manufactures and the perception people have of them.